INTRODUCTION
This Privacy Policy explains how personal information is handled in connection with the Swiss Verelle website, shopping activity and customer communications. It covers information relating to an identified or identifiable person and should be read with our Cookie Policy.
LANGFORD OU LLC, operating the Swiss Verelle store, is responsible for the personal information processing it determines. Shopify provides the commerce platform and can process information on our behalf to operate the store. Shopify also processes certain information for its own purposes as described in its consumer privacy policy. Store-specific privacy requests should be directed through the Contact page.
PERSONAL INFORMATION YOU PROVIDE
A purchase or customer inquiry can require your name, contact details, billing and delivery information, items purchased and message content. Payment processing involves information required by the selected payment provider. Do not send complete card details, security codes, identity documents or sensitive information in an ordinary contact message.
If you create an account, information you provide is used to maintain it and associate it with relevant order activity. If you subscribe to marketing, your contact details and subscription preferences are used for that purpose. Providing optional marketing information is not a condition of completing a purchase.
DEVICE AND ORDER INFORMATION
The store platform receives technical and activity information when you access the website, including device and browser information, network information, pages requested and cart or transaction activity. Cookies and similar technologies can support these functions. Optional measurement or advertising processing depends on the tools enabled and the choices applicable to your visit.
Payment services supply transaction references, payment status and verification results. Delivery services supply fulfillment and tracking events for shipments. Such information is used in connection with the relevant order or request.
HOW WE USE PERSONAL INFORMATION
Information needed for a purchase is used to process orders, arrange delivery, handle returns, communicate about transactions and provide support. Records are also used to meet applicable tax, accounting and other legal obligations. Security information is used to protect the store, visitors and transactions.
Where applicable law requires a legal basis, relevant grounds include performance of a contract, compliance with a legal obligation, legitimate interests in operating a secure service and consent for processing that requires it. Optional promotional messages and tracking are subject to applicable consent or opt-out requirements. Withdrawal of consent does not affect processing that occurred lawfully beforehand.
SHARING PERSONAL INFORMATION
Information is disclosed to providers as relevant to their role: Shopify for store infrastructure, selected payment providers for payments, fulfillment and delivery services for shipping, and support providers for inquiries. Professional advisers and public authorities can receive information where necessary for a legal obligation, lawful request or protection of legal rights.
If optional analytics or advertising tools are enabled, the associated disclosures and controls must identify the processing involved. Placing an order does not make personal information public.
INTERNATIONAL DATA TRANSFERS
Providers can process information outside your country of residence, including through Shopify's international infrastructure. Where required, transfers must rely on applicable adequacy decisions or appropriate contractual and organizational safeguards. Information about safeguards relevant to your request can be sought through the Contact page. Shopify's own privacy information describes its processing and transfer arrangements.
DATA RETENTION AND SECURITY
Order and accounting records are retained for periods required by applicable law. Inquiry, account and technical records are retained according to their purpose, the need to resolve issues, security requirements and applicable limitation periods. Information without a justified retention purpose should be deleted or anonymized, subject to lawful backup and recordkeeping requirements.
Reasonable technical and organizational measures should protect information against unauthorized access, loss and misuse. No online system guarantees absolute security. Protect your account credentials and avoid sharing unnecessary personal information in messages.
YOUR PRIVACY RIGHTS
Depending on the applicable law, you can have rights to access information, receive a copy, correct inaccuracies, request deletion, restrict processing, object to processing or receive information in a portable format. Exceptions can apply, including the need to retain legally required records. You can withdraw consent and unsubscribe from promotional messages using the provided mechanism.
Where law provides rights to opt out of sale or sharing of personal information, targeted advertising or certain profiling, use the applicable store privacy controls or contact us. We will not unlawfully discriminate against you for exercising a privacy right.
Identify the right you wish to exercise and provide enough information to locate the relevant records. Proportionate identity verification may be needed. Do not send sensitive identity documents unless a secure verification method is arranged. You can complain to the competent data protection authority, including the Swiss Federal Data Protection and Information Commissioner where applicable.
CHILDREN AND EXTERNAL WEBSITES
The store is not designed to solicit information from children. If you believe a child supplied information without authorization required by law, contact us so the matter can be reviewed. Linked websites have their own privacy practices, which should be reviewed before providing information to them.
CHANGES AND CONTACT
Company name: LANGFORD OU LLC.
Business address: 8206 Louisiana Blvd NE, Albuquerque, NM 87113, United States.
This policy can change as processing or legal requirements change. Material changes should be communicated as required by applicable law. The date at the top indicates the version. Shopify's consumer privacy policy is available at https://www.shopify.com/legal/privacy/consumers. For store-specific questions, use the Contact page.